Improving Picking Efficiency in Warehouse Operations

Abstract

This study examines the factors influencing picking efficiency in warehouse operations, a critical component of supply chain performance. Efficient order picking plays a vital role in ensuring timely delivery, reducing operational costs, and improving customer satisfaction. The research focuses on key variables such as travel time to pick points, search time, retrieval time, return time, application of warehouse management systems (WMS), routing policies, and relocation of fast-moving items.

A quantitative research approach was adopted using both primary and secondary data. Primary data were collected through questionnaires distributed to 100 employees working in private sector organizations with warehouse operations. The data were analyzed using statistical techniques, particularly the one-sample t-test, to evaluate the proposed hypotheses. The findings indicate that all selected factors significantly contribute to improving efficiency. Specifically, reducing travel, search, retrieval, and return times enhances operational performance, while the implementation of WMS and effective routing policies further optimizes warehouse processes. Additionally, proper placement and relocation of fast-moving items were found to play a crucial role in minimizing delays and improving accessibility. The study concludes that systematic warehouse management practices, supported by technology and efficient layout design, are essential for achieving higher picking efficiency. These findings provide valuable insights for warehouse managers and organizations seeking to enhance operational productivity and customer service in a competitive business environment.