The Impact of Multi-Dimensional Engagement on Talent Retention and Organizational Performance: The Mediating Role of Employee Engagement in the Nursing Workforce.

Abstract

Talent Management is an important element of achieving organizational success through enhanced employee engagement, retention, and performance. The research has shown that effective talent management directly contributes to the success of an organization; these factors (engagement, retention, and value added) act as mediators between talent management and the overall performance of an organization. Data was gathered from 350 nurses at 20 different hospitals located throughout the Sialkot region, using both senior and junior nurse respondents, as well as male and female respondents, during a two-week survey period. The survey results were analyzed using SPSS and PLS software to identify patterns and trends based on the responses received. The research supports the premise of social exchange theory, which states that social behaviors are based upon exchanges that occur. The researcher hypothesized that the implementation of a strong talent management programmed leads to a greater number of engaged employees; in turn, engaged employees will be more satisfied and therefore more likely to stay with an organization. The research results indicated a significant and positive relationship between effective talent management and a highly engaged workforce; this in turn led to increased employee satisfaction levels. In addition, in higher education, there was an observable relationship between talent management and employee retention, while there is also a moderate positive relationship between the sharing of knowledge with both employee engagement and employee retention. Additionally, self-motivation is a factor in the study that serves to moderate the relationship between talent management and employee engagement. Self-motivation serves as an example of how an employee's personal goals for self-improvement will lead to increased levels of workplace engagement. Organizations can gain a competitive advantage by gaining a greater understanding of how these areas interact with each other, and developing specific strategies to build, retain and grow their top talent. Current nursing staff workloads are at unsustainable levels due to a critical shortage of nurses and the increased risk of severe burnout and emotional distress. Nurses face many risks in addition to frequent incidents of workplace violence; they also experience complex ethical dilemmas, heavy administrative workload, and feel they are underpaid for their level of responsibility.